I was nice enough to come in at first on these days. I was also being called to come in on days I was scheduled to have off. Then they tried to give me way more hours to work than we agreed to. The most enjoyable part of the job was interacting with people. The co-workers seemed like friendly people. It seemed like a nice part time job at that point. I rang up people at the cash register and folded clothes. If I could give this JCPenney store 0 stars, I would! I went to work there a few years ago with a part time schedule and they said that it would be fine. Hard working and honest associates were regularly reprimanded and punished for things out of their control. I watched this culture bred low morale, low productivity, and complacency for the store's well being. I was told by a long-time employee at my store that you HAVE to throw people under the bus to survive in this company. In reality, this is a dog eat dog company. On the outside, JCP presents itself as a company built on team work and collaboration. Associates were expected to "figure it out" and were looked down upon and gossiped about when they asked for more help. You're largely left to deal with problems on your own with no guidance and are reprimanded when you make mistakes (when you were given no instruction on the task to begin with.) For example, we would hire cashiers and give NO training on how to use the register. No one seemed to know what was going on in the store. Yes, we did get a LOT of bad apples that came in to our store, but I never had a day where I didn't have a positive customer interaction. There were a lot of very sweet customers. 25% if you pay cash and 15% for other methods of payment, which is really good when compared to other retailers. Liveable wage (for management at least) and the benefits were acceptable. Moderately good compensation and benefits. I have one of the most reliable position for hours in our store, and even mine are dras. We are CONSTANTLY hiring part-time employees because most people are forced to quit due to a lack of hours. I watch 4 times a year practically as we hire on 20-30 temporary people, 1 or 2 of which might actually get kept on after the temporary period. There is VERY little job security at JCP. The only things I could ask for to make my job better are pay, benefits and opportunity for career advancement. My current position provides the dependability I need for school or a second job to be possible, that tied with the social culture of my workplace are what I enjoy most at JCP, hands down. We all get along, communicate well, and truly have enjoyable experiences working together, regardless of who is working with who. It truly feels like a big family, the people on your mind each day and many of your closest friends tend to be your coworkers. But the people are wonderful, both customers and employees alike. When I started it was more hectic, less motivational. A job is hard to find, a good work environment is even more difficult to find in today's economy.Ĭulturally, JCPenney is a wonderful place to work lately. What keeps most people there is the scarcity of employment in Albuquerque and the WONDERFUL people who work with us as co-workers and management. Working at JCPenney has been more of a challenge to convince myself to remain an employee with the company than anything else. While this shouldn't have been a problem, putting them on the carts was as I kept getting yelled at for not putting the right clothes in the right spot. Unloading boxes was even more fun, as you had to straighten the clothes out and make sure they were sized right. Constantly being yelled at about putting the wrong clothes in the wrong spots was a highlight of the first week there. When I started, we had to hang everything, which was a nightmare, as the departments weren't labeled, and since I was knew and had no idea how sizing and departments worked, I was clueless. Clothes come in on hangers and some come in boxes. Then there's the entire unloading process, which is a joke. Needless to say, this made my early days at work tough. I was then thrown on the register, during Mothers Day weekend of all weekends, with no one to watch over me or walk me through the process. However, the only register training I was given, was a ten minute video. ![]() I was also told I might, MIGHT, work a cash register, again this was fine. I was told I would be unloading trucks and stocking shelves, which was fine. ![]() I should have known then something was wrong about the store and company. So I had to dig out the videos I still needed to watch, and an hour and a half later the HR person shows up. The second day, the SECOND DAY, I came in and the HR person was not there, and no one knew what to do.
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